When We Are Closed    - Call 111

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.


Telephone Consultations

Our phone lines are open 8.00am-6.30pm Monday- Friday.

Considering the evolving coronavirus pandemic, and in line with national guidance, Evelyn Medical Centre has moved to a telephone-based appointment system, for appointments with a doctor.

This means that in the first instance, where possible, appointments will continue to be offered using telephone consultations. We will continue to ask patients to attend face-to-face services only when it is necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus.

We apologise for the inconvenience, but this is essential to minimise social contact and ensure the safety of all our patients and that of our staff.

Practice Nurses

In several cases, it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions, and you may be seen more quickly.

Medical Students

We regularly host medical students from the Sheffield Medical School. They join various members of staff in routine clinics and surgeries. If you do not wish them to be present during your consultation, please let us know. We are grateful for your help in supporting the training of the country’s future doctors.


If you wish for a chaperone to be present at your consultation, please advise the doctor or nurse or ask at reception as you arrive. Our practice chaperone policy is on display in the waiting room, clinical rooms and on our website.


If you cannot attend an appointment for any reason, please inform us as soon as possible for us to give the slot to someone else.

Missed Appointments

If you no longer need your appointment or are unable to attend, please let the Surgery know so that your appointment can be offered to another patient.  Patients who regularly fail to keep their appointments may be removed from the Practice list.

Weekend & Evening Appointments

You can find information regarding this new service here.


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