Online
Registered Users CLICK HERE
Your online appointment is for a 10 minute appointment with the Doctor. If you need a Medical Examination for a Job, Insurance, Sporting Activity etc. do not book online. If you have any doubt about the length of time needed for your consultation, or if it would be more appropriate to see a nurse eg for contraceptive advice or a smear, please phone our office on 01433 621 557 where a receptionist will help you book a relevant appointment. For more information on how to book online CLICK HERE

"ATTENTION!"  When making an appointment on line, the LOCATION of the surgery is given below the Doctors name - HOPE or HATH (HATHERSAGE), The LOCATION of your appointment WILL NOT SHOW on a printed confirmation. Unfortunately this section of the Website is beyond Practice control.

If you are not sure if your problem should be dealt with by a Doctor or Nurse call us for information on 01433 621 557.

Advice and Telephone Consultations
You can telephone 01433 621 557 to speak to a Doctor or Nurse between the hours of 12.30 pm and 1.30 pm.
If no one is available at that time we will phone you back.

Home Visits
If your illness makes a home visit necessary, please phone 01433 621 557 between 8.00 am and 11.00 am.
You will be asked some details about your illness so that the doctors can organise their priorities.
If you telephone after 11.00 am we will ask you to speak to a Doctor.

Out of Hours Service
Our surgery is closed on evenings, weekends and Bank Holidays.
It is also closed on the 2nd Monday afternoon of each month between 1 pm and 4 pm for training for the whole Practice team.

If you require urgent advice or a home visit please ring our main number 01433 621 557. You will hear a recorded message and then you will be automatically transferred to our out of hours service. The responsibility for commissioning this service lies with our PCT.

If you simply need advice, telephone NHS Direct on 0845 4647 or you can visit their website CLICK HERE for further information on line.

In the event of a medical emergency, ring 999 immediately.